What it is about a bouquet of fresh cut flowers that can just brighten up your day? I mean, how pretty are these, right?
I’ve always loved the idea of sending flowers to those close to me for special occasions like a birthday, a new baby, or any other sort of congratulations. Unfortunately, with any of the local places I’ve ever found to order bouquets online from, I just haven’t had that great of luck. One time I sent a bouquet and they were two days late. Another time, the bouquet that was delivered was completely different from what I ordered. Ugh…so frustrating!
Last week was my mom’s birthday, and I thought it would be a good opportunity to send her some flowers. She’s always loved fresh, vibrant, colorful flowers, and I knew it would be a fun surprise for her. So I ordered her a beautiful bouquet from The Bouqs Company.
Have you guys ever heard of them before? They’re a new flower delivery service that I also hadn’t heard about until just recently, but I was completely intrigued once I learned a little bit more about them. So get this…
The flowers are actually grown on the side of an active volcano in Ecuador, where the abundant sunshine and mineral rich soil makes for better flowers. The flowers are shipped directly to your door from the farms, too. There’s no waiting in warehouses until they’re ordered, so they stand by their claim that you’ll always receive good quality and beautiful bouquets.
All flowers are grown at sustainable, eco-friendly farms that follow strict responsible farming practices and are 3rd party certified by Veriflora and The Rainforest Alliance.
Even better, the flowers are cut the day you order and shipped the next day, so you’ll receive them sooner and they’ll last longer.
I honestly had the hardest time deciding which bouquet to purchase for my mom. They were all incredibly beautiful.
Knowing that she likes an array of nice, bright colors, I decided to get her the Marvelous bouquet.
And I was extremely pleased to see that it came looking exactly like the picture on the website.
What you see on Bouqs.com is really what you get!
The same also happened when I ordered a second fresh bouquet to be delivered to the house we’re staying at with friends. I figured it’d be nice to have some fresh flowers that we could all enjoy, so I ordered the Charmed, I’m Sure bouquet. As someone whose favorite color is purple, these flowers were absolutely stunning.
They came delivered fresh, with easy to follow instructions on how to get them cut and arranged nicely. I’ve never been very good at that sort of stuff…
Oh, and another perk of The Bouqs Company? Flat pricing and always free shipping. That was a HUGE selling point for me.
If you’re interested, they have an awesome quick video that explains how it all works. You can check it out HERE!
And for the next week, The Bouqs Company is offering all STSL readers a 15% discount on all orders. Just use code SUMMER15 at checkout (code expires on July 7th).
But even better, because I loved them so much and was thoroughly impressed with them, I want you guys to be able to experience it for yourselves. So I’m personally offering to give away (2) original sized bouquets to (2) lucky STSL readers (a $40 value each)!
To Enter: Head over to The Bouqs Company website and check out the flowers in the Volcano collection. Then simply leave a comment on this post telling me which bouquet you’d like to send and why!
I’ll choose (2) random winners on Friday, July 3rd. Good Luck! 
Disclosure: This post is sponsored by The Bouqs Company, but the giveaway of the two bouquets is from me personally! Thank you so much for your continued support of STSL. <3
I would love to send my Nana “The Best Around” to brighten up her day as she is going through a hard time
I would send Glorious to my friend Alicia. She and her family have so many challenges the last couple of years. The sunflowers would at least brighten her day!
I would send my mom the Inspire bouquet, because she inspires me each day and an incredible source of support to me.
I love the best around bouquet! i would send these to my mom for her birthday!
I love Volt! I may send it to myself though… I would love to have some beautiful fresh flowers in my office!
I like be those flowers! I would love to order the aurora bouquet for my moms birthday next week!!
I love the Good Karma bouquet! I would love to send these to my boyfriend’s mom – she loves fresh flowers but rarely buys them so they would be a great surprise!
I love the Hot Lava bouquet. Love pink and yellow. I would probably send them to myself, since I haven’t had any fresh flowers for a while!
I love the Desperado and Fortified bouquets. After the week I’ve had (lost my cat on Sunday) I’d have to say I’d send them to myself so I have something pretty to look at while I’m still crying my eyes out over my missing cat.
Since they are from a volcano I would have to go with the hot lava bouguets.
I love the rainbow bouq. I could use more color in my life.
I’d like to send the Bold bouquet to my mom to brighten her day :)
Oh my, they are all GORGEOUS but the one that really strikes me is Bouq: Kulture. I love the color contrast!
I’d like to send my sister the High Five bouquet because she received a job offer yesterday.
There are so many beautiful options, but I love the softness of the Marshmallow bouquet. Gorgeous!
I would love to send the Confetti to my best friend who lives in Seattle. It will be here 30th birthday soon and these would help brighten her day!
Love BBQ’n!!! I need to brighten up my home :-)
Great idea! I love the PEACE bouquet! I would send it to my sister. She needs a little pick-me-up! :-)
I would send the Farmer’s Choice to my mom. She would love to know that they picked the freshest flowers for her!
I would send the “You Rock” bouquet to myself! I think putting fresh flowers in your home is one of the best things you can do for yourself.
I love the Sincere and the You Rock! I love fresh flowers so I’d be tempted to send them to myself but I would end up sending them to a friend of mine who has been having a hard time lately..
i love the dawn bouquet. I would send it to my mom for her birthday!
I would send the BBQ’N bouquet to my friend who just moved to a new state! So many beautiful options!
I love a lot of them but I’d pick maybe the Glorious or Hot Lava one. I would love to send to a friend, just because to brighten their day!
So many to choose from! So beautiful! I’m going to have to remember this on my mom’s birthday. She adored flowers. I’d probably get something like the Marshmallow for myself. The name is just adorable, and the flowers actually look fluffy. :-D
Obsessed with the campfire bouq! Would love to give to my mother in law who does so much for me while I am pregnant with twin toddlers running around!
I would send my mom the Ladybug or BBQ’n one for her birthday :)
Peace bouquet for my Grandma! She could use a pick me up in her hospital room, that is for sure!
I LOVE bouqs. My mom always sends me flowers from them, and they always last three times as long as when I get flowers from other places. I’m a big fan and recommend them to everyone. :)
I love bbq’n and cake ‘n cream! So very pretty :-)
I would love the Cake n’ Cream bouq!
The Cake n’ Cream flowers are beautiful! I’ve been following The Bouqs on Instagram for a while and just haven’t bit the bullet and purchased a bouq(et).
I’d send my mom the BBQ’n bouquet- she is obsessed with flowers and house-bound bc of a chronic illness and that’d give her something beautiful to look at!
I would love to send the Cakes n’ Cream bouquet to my best friend in TX. Her birthday is coming up on 7/8, and I will not be able to fly out to see her. I’m at a little bit of a loss for gift ideas this year since I won’t see her in person, and this would be a nice touch!
I’d love to send Killer to my sister!
I’d send the Kulture bouquet… nice and patriotic with the 4th of July coming up.
Looking at a bouquet of flowers just lifts your spirits and brightens your day. There were so many pretty ones to choose from….I would pick bbq’n…the colors are so bright!!!
I love Desperado
I would send the Patriot to my mom because we both love all things Americana, no matter what time of year.
The Cake n’ Cream bouquet is so pretty! I would send to a friend who has been having a tough pregnancy.
They’re all so beautiful! I really liked the BBQ’n for my mom who’s bday is this week!
I’d send the “Charmed I’m Sure” to my sister for her birthday. Another purple lover!
I would love the infinity flowers – it looks like my wedding bouquet!
Patriot to mom
They are all beautiful. I would love to send the Above and Beyond to my bff. She has been having some medical issues with her infant.
Courtney, they are all beautiful but Role Model and Confetti called out to me. I will definitely be ordering from them in the future!
I would send cake n’ cream to a friend with an upcoming wedding and who’s also moving to a new state. I’ve heard of Bouqs on the Today show!
I would send my friend, Polly, the ‘you rock’ flowers. She has had a rough couple of weeks and I’m sure they would make her smile.
My husband and I have our anniversary on Friday, so this is great timing!
I love anything with tulips and bright colors.
‘Role Model’ is absolutely gorgeous!! Thanks so much for the giveaway. Fresh flowers are amazing.
I’d like to send the “Daydreamer” bouquet to my older sister! She loves the color purple, so I think she’s really enjoy this bouquet. Also, she just had a baby, so flowers would be a nice welcome home gift!
Hot Lava bouquet is beautiful! The only flowers I usually get are ones my husband “picks” from the bouquets his mother has on her table lol :) It’s the thought that counts…right? :)
They are all so beautiful!!!! Thank you for this information i will be saving their website for sure! I would love to send the “you rock” to my mother in law as a “just because” and “thanks for watching our son every day”!
I would get the “Glorious”bouquet for my daughter. She loves sunflowers.
I would send marshmallow to my aunt as a thank you.
I would send either the farmer’s choice or the Torch bouquet to my mom. She loves wild flowers and bouquets that are unique! Flowers always brighten her day though. She used to pick wild flowers and make bouquets for the house
I’d choose the Role Model bouquet – my mom’s birthday is coming up and, not only are the flowers beautiful, it’s fitting because my mom most definitely is my role model!
I would pick Aurora as pink is my favorite color.
Flowers truly brighten the room. I’d choose the Patriot bouquet for the 4th. We actually have some awesome flower-delivery options in the Bay Area, but I’d love to try Bouqs. Thanks, Courtney for the giveaway! :)
Would love to send “bold” to my friend for her birthday
I would love to send the mighty bouquet to my mom. They are gorgeous and she always does so much for me she deserves a special surprise!
I love the Marshmallow bouquet and would send it my good friend who is a new mama. I know she is trying really hard but is struggling to adjust to her new role. Anything to bring a little brightness to her life right now!
Dang, I think this is legitimately the first time I’ve read a sponsored post on a blog and actually wanted to click and buy that very instant! This company is amazing! I’m so glad someone finally answered all of the crappy online flower companies!! I had a hard time narrowing down my favorites to just three but I love the Campfire, the Inspire, and Zest boquets. Thanks for the post and giveaway! I’m excited!
I would send the Role Model flowers to my mother in law, her birthday is right around the corner and the flowers are all of hre favorite colors.
I love the Peace bouquet! So beautiful. I would send it to my grandparents who have been dealing with some difficult times as of late (illness, surgery, changes to their home life). I would love to brighten their day!
I love the Clever bouquet! I would send them to a friend as a perfect, summer house-warming gift!
I would love to send my mom the Marvelous bouquet for her birthday coming up! This is the first time I am hearing about this company, I cannot wait to order to send some love to family and friends!
I love Ravishing and Cake n Cream! I’d send them to my mom who loves flowers, but never buys them for herself!
The “clever” bouquet is beautiful!
I love the marshmallow bouquet – so gorgeous!!
The confetti bouquet is beautiful! I’d love to send it to my friend who is having a tough time going back to work after her baby was born.
I would love to send my mom the Aurora!
The marshmallow bouquet is gorgeous! I love peonies!
So ncie of you! I’d choose the Desperado or Marshmallow!
Oh my gosh, so many beautiful flowers! I love the “radiant” bouquet!
I would love to send my grandmother the marvelous bouquet as she needs something to brighten up her day!
OMG the Cake and Cream is gorgeous!!!
This really made me think about who I would send flowers to. I think my MIL who is recovering from her reconstruction surgery after having a double mastectomy. AND I would like to send some flowers to my grandmother who gets pretty lonely in her retirement home. I think it would brighten both of their days. I might do that even if I don’t win!
The BBQ’N bouquet is so gorgeous! I’d love to send it to my good friend who just accepted a new position and will be leaving my office soon!
My best friends bridal shower is in August and I won’t be able to attend.
Sending her flowers would be a lovely way to let her know I’m thinking of her on her special day.
I love the infinity boquet.
Side Note: In highschool a local farmer used to sell roses by the dozen on the side of the road, we used to leave flowers in each other’s cars as a surprise!
I’d like to send a bouquet to my mother and my future mother-in-law because they have both been incredibly helpful with helping my fiance and I with our move from our home state to a new state for his job. I would pick the ladybug bouquet to send
I love BBQ’n! The bold colors are really pretty! I would send them to my mom as a thank you for helping me out after our baby was born. She is 4mo now, and my mom still comes out (from AZ to CA) to help with her.
Would love the Calla (elegant twist) or the Cosmo! Would keep it for myself, just love flowers :)
Love the ‘cake n cream’ bouquet! I would send them to myself :) we could use some fresh cut flowers in the house!
I’d send the sweetness bouquet to my mom. Everyone can always use more sweetness!
I like the Dragonfly bouquet. I love calla lilies so much! they are in my wedding bouquet
I’d get the marshmallow and have them sent to my mom! They look pretty similar to my wedding bouquet and I know she would LOVE them…plus she deserves them!
Marshmallow is stunning!
For someone who’s favorite color is purple too, I would order the Dragonfly bouquet!
I love the campfire bouquet!!!! It is so pretty and I would love to send it to my mom just because she is so great!!!!
I would love the Kulture bouquet!
they’re all so pretty! i’d probably choose the POW! bouquet because i love the way lilies smell. :)
Ooo, cake n’ cream is beautiful. I guess I like ranunculus flowers. Who knew!
First of all, they’re all gorgeous! My favorites are You Rock, Bold, Cosmo, and Radiant. It will definitely be hard to choose if I win! :)
The bbq’n bouquet is my favorite! Love all those bright colors !!
what a great giveaway! i would send the “Dawn” bouquet to my aunt – who guessed my baby girl’s name correctly! i am due in 2 weeks and we haven’t shared the name with anyone, but she was able to guess both first and middle name correctly. :)
Those sunny yellow Best Around bouquet! I’d send them to my friend for her birthday!
I love BBQ’n!
My Mom’s birthday is at the end of the this month, and she would LOVE the BBQ’n or the Bold. I would love to send her those!
I would send Marvelous to my mom for her birthday!
What beautiful flowers these are! I had never heard of the Bouqs company before your blogpost! If I won this wonderful giveaway, I would send these to my Mom. I’m getting married at the end of the Summer/August (Yay!!) and my mother has been just so lovely with encouraging and helping me. I’d love to send her a “surprise” bouquet from Bouqs to show her how much I appreciate her. I’d send her the “Peace” bouquet primarily because they both look wedding-like, but also because my colors are lavendar/purple.
I love the Mighty bouquet. I would send it to my bedtime that is struggling with health issues.
I would love to send the Good Karma bouquet! I love lilies. There were loads of them at the hotel where my husband and I spent our honeymoon… and the wonderful scent brings me back to that happy trip. They are my favorite flower!
So beautiful! I love the cake n cream bouquet!
The Day dreamer. My mother loves irises.
Love all the flower arrangements on their website! I would have to go with the “lady bug” and send them to my sister who has a birthday in July and getting married in July. It would match her wedding colors!
Gosh, how beautiful are these? I would order something I don’t usually see around here… probably the Marshmallow or the Glamor. So pretty!
the confetti arrangement looks GORGEOUS!!!!!!!!!!!!!!!!!!!!!!!
I would definitely go with the “Bold” because my mom would LOVE THEM.
I see what you mean about having a hard time deciding on an arrangement. I went back and forth about 10 times haha!
I think the dragonfly is just gorgeous. I’d love to win this and send a bouquet to my mom, who has been so supportive during my new pregnancy!
It’s amazing that having fresh flowers in the house can brighten your day! I love the BBQn bouquet!
Volt for the summer!
Wow! These are beautiful! I would love to send the Hot Lava bouquet to a good friend who is due to have a baby girl any day now!
My dad is having eye surgery next week and I can tell he’s nervous – I’d love to send him the “Pow” arrangement to cheer him up and calm his nerves!
I love the cake n creme.. sometimes it is just nice to treat yourself to flowers!
I love either desperado or marvelous! My mother is an avid flower lover, and I would love to surprise her with such a bouquet! She is constantly working so hard– cooking, cleaning, working, and giving me all of the love in the world. This would be such a pleasure to her!
I love the colors in the Dragonfly! Beautiful flowers! I’m glad to know this service is available.
Sincere & Pretty in Pink stand out to me.. but honestly almost all of them look divine!
Campfire! Because ranunculus made up the first bouquet my boyfriend ever gave me : )
My mom would love the Infinity flowers!
I ordered from The Bouqs for Mother’s Day and both my moms raved about the flowers! We just purchased our first home and I’d love to have some fresh flowers when we close in TWO WEEKS. I love the color of the “Dawn” boquet!
I love the Kulture bouquet. The red and blue complement each other beautifully and I think this arrangement would look perfect as a 4th of July center piece.
I would love to send the Cosmo to my mom – Gerbera daisies are my favorite flower and always last awhile! She would love a random “just because” surprise like this :)
I would send the dragonfly bouquet to my mom as a thanks for helping me out so much with my newborn!
All of the bouquets are beautiful, but I’d definitely send “the best around” to my sweet mother. She broke her ankle pretty severely yesterday while watching my son, and I know she could use the cheering up. Yellow roses are her favorite!
Thanks for hosting this giveaway.
I like the BBQ’n bouquet…. it reminds me of the flowers we had at our wedding. I would love to send them for our family bbq this summer!
My 1 1/2 year old son is battling cancer so I would send the You Rock bouquets to the grandparents (my parents) as a way to say thank you for all the support they’ve given us over the past year. Great give away, thank you!
I would choose the BBQ’n or the Bouq: Kulture. They are both beautiful and I could use some cheery, uplifting flowers to brighten me and my boys day!!!
All of these flowers are beautiful! I love the Cake and Cream and Marshmallow bouquets.
My mom is having surgery in a few weeks. I would love to send her the “Glorious” bouquet… sunflowers are her absolute favorite!
I would send the “Hot Lava” to my sister – I love the color contrast, and she needs to be cheered up.
I would send “Charmed, I’m sure” to my MIL-she is such an amazing Nana and helps out all the time!
The “Infinity” bouquet is definitely my daughter inside and out – so frilly and lacey looking. And the “Bold” bouquet is my sister in law – truly classical.
I would totally pick the “marvelous” bouquet because it reminds me of my eclectic summer/seasonal wedding flowers!
I would send them to my mom! Because she is the best and I miss her now that I live far away.
I would pick dragonfly for my home because it reminds me of my wedding bouquet. And I would pick confetti for my Momma because they are beautiful and bright like her!
Forgot to write this yesterday, but didn’t this company go on Shark Tank? I DVR that show and I vaguely remember watching them I think.. and I can’t remember if they got a deal or not. Either way, sounds like they got the publicity they needed and are doing well! Good for them.
All of the bouquets are beautiful, but Desperado caught my eye.
The infinity looks a lot like my wedding bouquet, so I’d like to get that one!
It’s SUCH a touch decision, but I think I’d pick the Fortified bouquet because I’ve never seen roses quite like that before. I also think the White Knight is beautiful!
Marshmallow! And I would send them to my friend who is getting married in a month!
I would send the confetti bouquet to a friend who just moved into a new house.
My mom would appreciate the Dragonfly bouquet for her birthday.
I’d love to send a bouquet to my grandmother, I think she’d love the “Dawn” bouquet.
I would send y grandma dragonfly — she’s been feeling under the weather for quite a while now and i think it’s really making her down. Some flowers would cheer her up!
I would send the BBQ’n or Inspire to a friend of mine who is going through a rough time trying to conceive. She could use a perk me up
I’d love to send Marvelous to my Momma! She’s done so much for me and I like to send her flowers every now and then out of the blue to remind her how loved she is :)
What a great giveaway, thanks Courtney!! I love fresh cut flowers too :)
I’d love to get the Cosmo – my friend just got promoted at work and it would be so much fun to have flowers waiting for her at her desk on her first day!
I would order the Bold – so beautiful!
I would order the You Rock bouquet for my two friends/coworkers that have been so supportive during a stressful transition at work recently.
They are all so pretty! I like the Infinity best.
I love lilies, so I would chose the Clever bouquet
Omg they are all absolutely beautiful, its so hard to pick one. So here are a few. High five, marshmallow, red whit and bouq, you rock. Gorgeous
I would send the Infinity to my grandma because she loves peonies!
Cosmo for my mother in law because she deserves a little surprise.
I love the Bold! The colors would brighten up any day!
Would love to send the “An Elegant Twist” bouquet to my sister, who will be celebrating her 21st birthday next week :)
I’d choose the Zest bouquet because the yellow roses are gorgeous! Plu, this weekend’s my birthday, and a girl deserves cheery flowers on her special day!
WOW these are great! I would choose the BBQ’n and the You Rock bouquets. I would send one to my co-worker who is was recently diagnosed with breast cancer and another to my mom for all she does for me!!!
My mom is having major surgery coming up and I’d love to send her one of these amazingly beautiful bouquets. They are so different and elegant looking, better than any I’ve seen at our local florists or a hospital gift shop! She would looove BBQn or Cosmo from the volcano collection!
I love the volt bouquet! Beautiful!
The pretty in pink is absolutely gorgeous…they all are! I would host a tea party for my friends with these as the center piece, and then send a rose home with each of them.
Oh my! They are all beautiful. Nothing makes me happier than a beautiful bouquet of flowers. I’d send Hot Lava to my Mom. She needs some cheering up and these sure would help!
I would love to send the Marshmallow or Infinity bouquets! Such gorgeous flowers!
Oh wow, thanks! I used to be a florist and miss being around fresh flowers more than anything…I should buy them more often!
These all look stunning to me, but I think the Cake and Cream (love the name!) and the You Rock are my favorite!!!
Thanks again!
There are so many that I love. If I had to choose just one I would choose the cake and cream.
I sent my sister in law a farmer’s choice bouquet for her birthday and she loved them, I 100% will never use another flower service, I loved this company so much.
Luv th dragonfly. Colorful and different
I would order Peace and send to my grandmother! She deserves it :)
With the 4th of July just days away the Red, White & Bouq flowers would be perfect. They are beautiful!
I would send the BBQ’n to my soon to be in- laws as a thank you for our beach vacay! They are gorgeous!
HOT LAVA for my mom – since I now realize how hard being a Mom actually is.
I like them all! But I think I would send Jubilee to my mom, and maybe the BBQ’n to myself! :-)
I would definitely get our hostess the “patriot” for the fourth!
I would love to send my sister the Marvelous bouquet because she is at a place in her life where she is facing many crossroads and big life decisions. She could use some bright, cheerful flowers to bring a smile to her face and help her see the beauty in life’s simple things.
I love them all!!! I would send either “You Rock” or “Glamour” to my sister in law, because she lives with and takes great care of my husband’s parents who are in their 80’s. She is awesome!!
oohhhh free shipping is always a perk! “You Rock” are gorg!
I love the Bold Bouquet and my Mom would love them!!!!
The mixture of the pink and yellow roses in “Hot Lava” would look so pretty and summery on my dining room table!
I would love to send the Dawn bouquet to my sister and her little girl who are going through a hard time.
What beautiful flowers to brighten up someone’s day! I absolutely love the Confetti flowers because they are so bright and cheery! Thanks for the great give-away! Happy 4th!
I really like Glamour! Such pretty colors!!
the cake n cream is just lovely. I would have them sent to my daughter who loves having flowers in the house. She is 6 and always begs me to get a bouquet every time we go to the grocery store. When we get home, im always so happy I gave in. There is something so nice about having fresh flowers in the house!
I’d send the aurora bouq bc hot pink is my color of summer!
The glorious to thank my mom for helping me with my wedding!
the above and beyond to my mom, who went above and beyond to help us welcome our new baby
I would send the Cake n Cream bouquet to my mom :)
Kulture is my fave! Something about that BLUE totally catches my eye
I would definitely get Volt for my mom! Her house is done in all neutrals And it would make a great pop! Thanks!
I’d send either the Marvelous or the Glorious to my wonderful mom. She’s always there for me & the bouquets are so pretty & happy.
I love the Red, White, and Bouq!
Love the Dawn roses! So beautiful!
I would love to send “Daydreamer” to my sister in law. Her 18 month old son (my nephew) is very sick and in the hospital right now. She is so strong and dealing with so much right now – I’d love to cheer her up a little!
I really like the simplicity and elegance of the above and beyond bouquet!
I want to send my friend who is studying for the bar BBQ’n
I would send the Fortified bouquet to my mom for a small “thank you” for all that she has done!
You’re right! It is hard to choose. I love the kindred spirit! Lillys are always so beautiful
I WISH I saw these reviews before I sent flowers for Mother’s Day. I have been back and forth with them for the past several days about an issue and they have been nothing but awful. The worst customer service I have ever dealt with. I originally sent them a message saying that I need to know if they can guarantee a delivery time for the flowers and if they cannot guarantee b a certain time, I need to alter the address. I have in writing from a customer service representative that all deliveries are guaranteed by 10:30 AM. That was perfect. Low and behold, the delivery came at 2:15, despite their guarantee. This was a big issue because this now meant the flowers were only going to be able to be retrieved by the recipient 3 days later when the flowers were going to be dried up and not fresh. I demanded a refund and they kept on saying “we do not guarantee delivery times”. I repeatedly said they makes no difference in this situation because they guaranteed it to me. They made a mistake and need to own up to it. I paid for a service I did not get. I have enough proof for a court order which I will proceed to do. Also filing a claim with the BBB.